| President Steve Albright opened the Board meeting at 6:30pm. |
I Owner Comment:
· Dana handed out some final comments and advice for the board.
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II Approval of Consent
Agenda:
Motion 1-2007 (#1) Motion to adopt the consent agenda items as written including:
approval of January Board agenda, approval of committee meeting minutes,
and approval of GM report. Colin / Mark 8-0-0
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III Approval of Minutes:
no comments
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IV Announcements and Affirmations:
· This will be Todd's final Board meeting. He is moving to Seattle.
o I would like to thank Todd for his service. He was always ready to step
up, as in the policy governance committee. It will be missed.
· I would like to thank Dana once again for all the help she has
provided the Finance Committee.
· I would like to thank Dana for all the years that we have worked
together.
· If you have a motion that is to appear on the Board Agenda, that
motion needs to be given to the president and scribe before the Executive
Committee meeting.
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V Board Calendar and Timeline
no comments
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VI Questions/Comments
on Committee/Meeting Reports
Board Development Committee: No questions
Executive minutes: No questions
Finance minutes: No questions
Owner Relations: No questions
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VII 2007 Budget Approval
Motion 1-2007 (#2) Motion to approve the 2007 Budget as presented. Todd
/ Toni 8-0-0
Discussion: none
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VIII ORC Growth Flyer
· I thought that you really incorporated all of the board's comments
very well.
o We worked panel by panel to get this done.
· What ORC wanted was to have this approved, or approved with very
minor editing.
· I did see a few typos.
o If you see anything, please mark your brochure and hand them to Esther.
· Has it been agreed that the board is going to be present in the
store for a few hours?
o We have been discussing this for a while now, it would be nice to finally
settle it.
o Could ORC perhaps draft a sign-up sheet that could be passed around
at the next meeting?
o I was a little concerned
· I have a problem with an item of content. Under the section of
challenges, it says, 'Open a store in Albany and serve a new community.'
This completely contradicts what our market studies have found.
o Actually, Pete Davis said that Albany would work as long as it was a
crossover store.
o I read his conclusions very differently.
o I read this statement as a red herring. I don't recall the board coming
to any consensus on this as an avenue of growth.
o The board hasn't reached a point where it has made any decisions one
way or another on any growth possibilities.
o Maybe this would be better if it was more generic, saying something
like, 'open a store in a new community'. I agree that this is somewhat
misleading.
o As a larger issue, the board needs to decide on a vision of growth.
Are you going to be FA World or stay in Benton County? That you are even
suggesting going outside of the community is going to really anger a lot
of our owners. The wording should be 'explore opportunities in other communities'.
o I feel that this is a good point, but this could easily turn into a
larger discussion that doesn't really fit the agenda right now. Perhaps
maybe we can look at shaping the ends statements to reflect these vision
and growth questions.
o Michele mentioned that Albany would have great success as a crossover
store. This is another issue that we haven't discussed. It would have
great effects on all our policies.
· I will take all the suggestions to ORC. Do you need it to come
back to the board before we send it out?
o The next meeting is the 20th of February. That would give us enough
time to come back to the board.
o Maybe we could email it out instead.
o I'll ask for any comments to be in by the 6th so that we can finalize
the flyer.
· 4-6pm will be acceptable for everyone for the in-store thing?
o Yes.
· I'm not clear on what the Marty Schulz market report is and why
I haven't seen it if it exists.
o It was a recommendation for the board, not really a market report.
o It should probably say that.
o We can work on this item at ORC.
· Is staff aware of this, or have they commented on it? My concern
is that if this upsets owners, staff will be the first people contacted.
Motion 1-2007 (#3) Motion to approve the final draft of the ORC growth
flyer with the suggested modifications: clarify market report on inside
panel; Marty Schulz report will be removed; change sentence to exploring
growth opportunities in other communities; correct typos. Toni / Fred
7-0-1
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IX CBLD Training
The sign-up sheet was circulated.
· There was a piece of homework given out in the packet, asking
for suggested training topics. If you haven't already handed it in, please
jot down a few items and hand it in.
o How are these suggestions going to be worked into the training?
§ Mark has asked for a number of documents, and along with these
suggestions, he will tailor the training to address these issues.
o We will have an opportunity to meet Mark Goerhing, Jan. 31st, 6:30pm,
at Michele's house.
· I am wondering which of these concurrent sessions we should be
enrolled in.
o We should definitely have someone at each of the sessions.
· We are going to have the newly elected Board members attend the
CBLD training.
· In last January's Cooperative Grocer, there is an article in
which Mark is interviewed, that I think would be good reading for any
new board members.
· Does this now mean that we are going to be signed up for Mark's
training? Are we limited to one of the two listed courses?
o They want to do policy governance as well as regular board training
for those who do not use policy governance.
· How are the transportation options working out?
o One of the options that I thought sounded good was taking the co-op
van. It will hold ten, plus baggage.
o Michele is also driving up but she is going early.
o We would be leaving on Friday. Would leaving work early be a problem
for some?
§ Well, we don't need to leave in the morning, so driving separately
would be fine.
· Driving up sounds like our best option.
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X Review G1 and G2 along with
2006 Self-Eval
· I am going to note that as you were going through your packet,
right after the training, there was a copy of how we evaluated ourselves
last year.
o The third item of G2 talks about monitoring process and performance
at least three times a year. This is not something that has been done
as of yet. We will discuss it at the next Exec. meeting.
· I have this circled from the last time. Education. What do we
do about making provisions for education?
o You could say that ORC is a creation of the Board, and then, that anything
they create is at the direction of the Board.
o We have done the Ice Cream feed and the upcoming 4-6 in-store times.
o There are also the Thymes articles.
o The owner dinners are also part of this.
· You should note that E is not a good grade.
· This is something that Marcia prepared. I am curious what this
would look like if current Board members prepared it. Perhaps, at Exec,
we could begin preparing something.
o My sense is that Marcia created these from the G statements. I would
not want to see us supplant the G statements with things we make up.
§ Also, things that were ranked low may be so because we were forced
to. Marcia had everything placed on a range, so this does not necessarily
reflect reality. Things may be skewed at the extremities.
· I feel that many of these items would improve if you were to
fill out the same evaluation right now. I think that many things have
greatly improved.
o Are we going to do this again?
o Marcia said that she would not do it again since it was not used for
anything.
o This doesn't mean that we can't use it now.
o I would suggest that you set up some goals that you can monitor.
o They are ranked so that we can identify the areas that we should attack
first.
· It sounds like maybe Exec can use this information to try to
identify the next step forward.
o We will not only put this on to a calendar, but figure out process as
well.
o Is not looking at these G-statements part of that process? It seems
like we look at these things and then tend to forget about them quickly
after.
o I would recommend that we do not take these rankings as what this Board
needs.
· In G-1, we cooperate with other co-ops, I flashed on just what
Dana said. We need to interface with other co-ops so that we aren't constantly
reinventing the wheel.
o Maybe we need to ask this question of Mark Goehring; how do we set up
these connections?
o At the CBLD training, you will be with the other Boards. This would
be a good opportunity for networking.
o It seems to me that all of these problems are exacerbated by high turnover.
There is too much time invested in training rather than productive board
work.
§ One of the best things that we have done is shorten the L statements.
It really reduces our meeting times and improves efficiency.
· This will be given to the Exec committee to suggest how to proceed.
That suggestion will then come back to the Board.
o I would also like to recommend that some Boards have members write up
reports on the G statements, much like Michele writes on the Ls, and then
we can respond to those. It is the format we are most comfortable with
and could help us focus on something concrete.
§ I think that idea would really help the Board.
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XI L-1 Staffing and Staff Treatment
Report
· Before we get into comments, Dana has made a suggestion on the
top of her second page.
o Dana does say that she feels staff needs a venue to voice their true
feelings and comments.
o Any ideas on how to implement that?
o At the Bozeman co-op they interview staff every year. Is this something
we could take a look at?
§ You are not going to be able to meet with all the staff. You are
instead going to want simple questions geared at getting simple responses.
Remember you would be going through about a hundred of these things.
o Maybe at these upcoming Board meet-and-greets, we could also interface
with staff.
o Under the terms of policy governance, and because of the size of this
staff, we want to be very careful about replacing existing communications
methods.
· I like the idea of focused questions posed to staff. Also, we
could invite them to dinner, just like we have done with owners and management.
o It is a really attractive idea, but I can see some pitfalls to pursuing
this. Staff may not be aware of our limitations. If I was a staff member
with a complaint, thinking that the Board wanted to listen to me, it may
be unfairly leading them on by inviting them to vent.
o I would be interested in knowing things like, what is your vision of
the future of the co-op, and questions much like those we posed to the
managers.
o I agree that the better avenue for this kind of thing is through the
annual survey. Perhaps we could include special questions or maybe a notice
that the board will review this report.
o But we don't have an annual report anymore. And my impression was that
these surveys were always too unfocused with very little action taken.
§ In these off years, maybe we should do an internal survey.
§ The problem is that people think there is bias in internal surveys
and you don't get good results.
o I am thinking that there may be areas that an external report won't
touch on but would be valuable to the board nonetheless.
· I was really interested in the numbers that appeared on page
56. It was great to see that we don't discriminate against women, but
maybe this is not an issue we should even look at.
o This would be something good to bring up in the review time.
· One thing that I thought would be helpful for next time: you
talk about a grievance procedure that is the last resort. I would like
to know how many times we have reached that point.
o I was under the impression that it was included. It will be in there
next time.
· It states that limitations in the decision making process are
primarily labor costs and privacy issues.
o Labor costs are obvious. It would take too much time and money to get
every single staff person involved.
o Well, broadening doesn't necessarily mean including everyone, maybe
just part.
o We do this as much as we can, probably much more so than other stores.
Each department team is given the opportunity to make decisions that effect
their own departments.
o Privacy issues refer to issues dealing with personnel. There are confidentiality
issues that mean only a few people can be involved.
· I would like to make one comment. One thing we noted last time
was satisfaction with the level of participation. We felt that this could
be better, so part of what this L report is addressing is that we saw
improvement in this area.
o But we don't have another survey, only this report. How do we know if
there is improvement or not?
o It came back from Provender that we should not do these reports every
year.
§ It was suggested that you don't have time to improve in a year.
You need more time to affect change.
· I wanted to know about the health infractions.
o Typically we get pages upon pages of infractions, but always for very
minor things like customers leaving scoops in bins and things like that.
· There are a few things that would help me as a person reviewing
this document.
o It mentions that there was a grievance but doesn't mention how it was
resolved.
o Also, the numbers on the discrimination against women section don't
actually support that assertion, if you look at percentages.
· I wanted to comment that this is a massive report and a lot of
work goes in to this, but I think we may have lost a few things from the
last report. There were a few items that were mentioned as things to work
on in the future.
o If you want to see future ideas, it has to be written directly into
the L statement.
§ Mark Goehring is likely to say no to this. It is tedious and defeats
the purpose of an L statement.
· I think it would be valuable to point out that two thirds of
the staff is here for less than two years. It is an element that as a
board we should be aware of. A lot of time goes into training for these
people, and their departure disrupts our continuity.
o The second store greatly increased our numbers and we haven't reached
that same kind of stability yet.
o I would suggest that we have some further interpretation of this data
next time.
· I just want to quickly say that staff morale issues need to be
addressed. It is a critical point and I hope that it didn't get lost in
the length of this report. I would like to see that this gets stressed
in any reworking of this L statement.
· One thing that you may want to pass on to Cheryl, if you are
going to reference numbers from the survey, they need to be put into the
proper context. The scale needs to be included.
Motion 1-2007 (#4) Motion to accept the L-1 report. Dave / Toni 8-0-0
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XII Review L-1
· I think many of the policy review comments were made while reviewing
the report.
· Maybe the length, and possible redundancy, needs to be addressed.
· Perhaps we could add this to Mark Goehring's list of items to
review.
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XIII Preview L-2 Code of Conduct
and L-5 Financial Condition
· How do you interpret loyalty to self in the first statement
of L-2? Please expand upon this item.
· Did we ever make a decision on measures for the debt to equity
ratio?
o We opted to use interpretations rather than set figures. Last time we
had statements from Marty and our banker.
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XIV ORC Owner Board Dinner Update
· I think we decided that the February meeting will be the next
Owner dinner.
o We had talked about having Harry McCormick speak at the dinner, but
Donna Kaiser informed me of a number of reasons why this wont work out.
§ We have other options in line.
· Do we want to start the dinner half an hour early again?
o I had heard that we did not want it to start later since it would run
into Board time.
o It worked fine last time.
o 5:15pm is a little too early.
· ORC is going to develop a calendar to plan out all the future
meetings and speakers.
· We will have the dinner begin at 5:45pm and the meeting at 7:00pm
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XV Executive Session
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Executive Session Begins: 8:35
Executive Session Ends: 9:00
Meeting is adjourned: 9:00 |